A must listen to episode of “5 Minutes with Sean …Maybe 10” with our CEO, Owen Moon.
“Most Fixed Ops Directors have fallen on good times and are making a lot of money, their busy, but when you look at the numbers and your only receiving 1 out of every 3 dollars in the market thats coming in, I look at that as opportunity and if your not doing stuff today to really give yourself a platform or foundation then 2 years from now your still going to be dropping mailers and bringing people in sporatically. But if you have a good strategy like what your marketing agency is suppose to be doing for you on the sales side then thats where you move some of that effort on to the fixed ops side.”
– Owen Moon, CEO
Owen and Sean talk Service Menu’s, how to market towards Millenials, the customer experience and getting the word out about the differences between your Certified Manufacturer Service Department and the other guys (3rd parties & independents). Take a listen!