Fixed Ops Roundtable #4

Fixed Ops Roundtable 4 Agenda:

All participants will share one Fixed Ops Best Practice and will have several minutes to discuss with the group.

ticket includes: Admission, full breakfast (6:45-9:00 AM), lunch (12-1PM), and refreshments.

BRIAN BENSTOCK WILL DELIVER THE KEYNOTE ADDRESS

This will be a social media bonanza, so bring your camera and come prepared to take video and pictures!

This will be a social media bonanza, so bring your camera and come prepared to take video and pictures!

THE AGENDA:

6:30 am – BREAKFAST OPENS; Sponsored by BG PRODUCTS

7:30 am – JOE ST. JOHN, ROUNDTABLE KICK-OFF

7:35 – 7:50 am – ROB LEARY, BG PRODUCTS

7:50 am – 8:20 am – BRIAN BENSTOCK (MORNING KEYNOTE SPEAKER)

8:20 – 8:35 am – KATIE MARES – FIVE STAR EXPERIENCE

8:35–8:50 am – KRISTA LUCCHINO, UPDATE PROMISE

8:50-9:15 am -Break

9:15 – 9:30 am – DAVID BOYLE, TIRE PROFILES

9:30 – 9:45 am – TULLY WILLIAMS, THE NIELLO GROUP

10:00 –10:30 am – Digital Retail Panel – SCOTT JOSEPH, J&L MARKETING; OWEN MOON, FIXED OPS DIGITAL; STEPHEN MASON, IRON CITY FORD; SARAH VANTINE, SCOTT CLARK AUTO GROUP; TULLY WILLIAMS, THE NIELO GROUP; JOE ST. JOHN (MODERATOR)

10:30-10:45 am – SCOTT JARDINE, SMARTTECH ENTERPRISES

10:45–11:00 am – DAVID LONG, HANSEL AUTO GROUP

11:00 – 11:15 am – Break

11:15 – 11:30 am – JASON KERSTETTER, 308 CREATIVE

11:30 – 12:00 noon -Customer Experience Panel – LES SILVER, DYNATRON SOFTWARE; JOHN TRAVER, TRAVER CONNECT; JULIAN DRAGOS, FRED BEANS AUTOMOTIVE GROUP; DAVID LONG, HANSEL AUTO GROUP; DAVID BOYLE, TIRE PROFILES (MODERATOR)

12:00 noon – LUNCH SERVED – Sponsored by UPDATE PROMISE

12:15 – 12:45 pm -Technology Panel – DAN DREWS, AUTO REMOTE DIRECT; THAYNE HARRISON, PERMASEAL; ASAD AHMED, UBER; JOHN MALISHENKO, GERMAIN MOTOR COMPANY GENE GIRDLEY (MODERATOR)

12:45 pm – 1:00 pm – COLBY McCONNELL, SONIC TOOLS

1:00 – 1:15 pm – JOHN MALISHENSKO, GERMAIN MOTOR COMPANY

1:15 – 1:30 pm – ANDY PAVICH, PERMAPLATE

1:30 – 1:45 pm – SARAH VANTINE, SCOTT CLARK AUTO GROUP

1:45 –2:00 pm – LIZA BORCHES, CARTER MEYERS AUTOMOTIVE GROUP

2:00 – 2:15 pm – KERRI WISE, TRUECAR

2:15 – 2:30 pm – Break

2:30 – 3:00 pm -Women in Retail Panel – LIZA BORCHES, CARTER MYERS; SARAH VANTINE, SCOTT CLARK AUTO GROUP; KERRI WISE, TRUE CAR; CATHY LYNCH, EVERYTHING AUTOMOTIVE; FLEMING FORD

3:00 – 3:30 pm: JIM PRESS, MCLARTY AUTOMOTIVE GROUP (AFTERNOON KEYNOTE SPEAKER)

3:30 – 3:45 pm – GLENN LUNDY, RISE AND GRIND

3:45 – 4: 00 pm – CATHY LYNCH AND ELENOUR BUTLER, EVERYTHING AUTOMOTIVE

4:00 – 4:30 pm – Fixed Operations Strategies Panel – STEPHEN WHITTON, SSW AUTOMOTIVE; ALYSON LANDIS, INKCENTRIC; PATRICK CRONIN, C&C SOLUTIONS; JUSTIN JAREK, BONIFACE HIERS CHEVROLET; EVEROLD REID, THE REID METHOD

4:30 – 5: 00 pm – “Best Practice” Awards Voting and Presentation