Ted Ings and Tire Profiles Present: FIXED OPS ROUNDTABLE: The Tire Summit – Virtual Event
Friday, October 23, 2020, 9:00 AM Eastern
Complimentary General Admission
Join us for an interactive roundtable among industry peers, featuring an in-depth discussion of fixed ops strategies!
See the virtual event program from our last event (September 24, 2020): FixedOpsProgram.com
No Refunds on tickets or sponsorships – Tickets may be transferred to someone else.
The Agenda (All Times Eastern):
8:45 am – DOORS OPEN
9:00 am – EVENT BEGINS!
9:00 – 9:15 am – TED INGS, YOUR HOST; GENE GIRDLEY, EVENT PRODUCER; KARA DELAINE, HENSON BRAND DEALERSHIPS, CO-HOST; BEN PRICE, MASTER OF CEREMONIES; GLENN LUNDY, #RISEANDGRIND; DAVID BOYLE, TIRE PROFILES; JOE ST JOHN, AUTO FI;- ROUNDTABLE KICK-OFF
9:15 – 9:30 am -ROB LEARY, BG PRODUCTS
9:30 – 9:55 am – LIZA BORCHES, PRESIDENT AND CEO, CARTER MYERS AUTOMOTIVE – KEYNOTE SPEAKER (AM)
9:55 – 10:00 am -BREAK
10:00 – 10:30 am – KEYNOTE “WIN-WIN” PANEL DISCUSSION, SARAH VANTINE, SCOTT CLARK AUTO GROUP; SEANA CORSALE, CARTER MYERS AUTO GROUP; HEIDI WITHROW, GROUP 1 AUTOMOTIVE; ADAM ARENS, PATRIOT SUBARU – LIZA BORCHES, MODERATOR
10:30 – 11:00 am – “TIRES AND RETENTION” PANEL DISCUSSION – THOMAS DRUZYNSKI, WEST HERR AUTO GROUP; CHUCK KRAMER, FOUNDATION AUTOMOTIVE GROUP; ADAM PERLOW, ISLAND AUTO GROUP; TULLY WILLIAMS, THE NIELLO COMPANY; JAMES FREEL, CREST CADILLAC – DAVID BOYLE, TIRE PROFILES, MODERATOR
11:00 – 11:05 am – BREAK
11:05 – 11:20 am – LISSETTE GOLE, GOOGLE
11:20 – 11:50 pm – WARRANTY PROCESSING PANEL DISCUSSION – STEPHEN REITER, PRESIDENT, WARRANTY PROCESSING; SHON KINGREY, DIRECTOR OF FIXED OPERATIONS, STEP ONE AUTOMOTIVE GROUP; DAVE HENSON, WARRANTY MATTERS; SARAH VANTINE, SCOTT CLARK AUTO GROUP; THOMAS DRUZYNSKI, WEST HERR AUTO GROUP; ED ROBERTS, BOZARD FORD LINCOLN, MODERATOR
11:50 – 12:05 pm – BRANDON NIXON, UPDATE PROMISE AND RUBEN SERNA, ROCK HONDA
12:05- 12:10 pm – BREAK
12:10 – 12:25 pm – JOHN TRAVER, TRAVER CONNECT
12:25 – 12:40 pm – LES SILVER, DYNATRON SOFTWARE
12:40 – 12:55 pm – TECHNOLOGY AND TIRES: DAVID BOYLE, TIRE PROFILES AND JIM ROCHE
12:55 – 1:00 pm – BREAK
1:05 – 1: 35 pm- PERMASHIELD PANEL DISCUSSION – RUSS MANN, PERMASHIELD, MIKE VOGEL, FIXED OPS COACH ASMC; ED ROBERTS, BOZARD FORD LINCOLN; ADAM ARENS, PATRIOT SUBARU; DANNY JACOBS AND ERIN DUKE, DIVERSIFIED AUTO SOLUTIONS; KATIE MARES, MODERATOR
1:35 – 1:50 pm – KEN LOHR, BELLAVIA BLATT, PC
1:55- 2:00 pm – BREAK
2:00 – 2: 15 pm – KEVIN KULMA, FIXED OPS DIGITAL
2:15 – 2:45 pm – THE “TECHNOLOGY THAT WORKS” PANEL, MARK MICKENS, LITHIA MERCEDES-BENZ OF PARAMUS; RANDY BROBSTON, HALL AUTOMOTIVE; MICHELE SHELTON, THE NIELLO COMPANY; RUSTY REEVES, HENDRICK BMW; COREY ROBERTS, MATT BATEMAN, MYKAARMA – MODERATOR
2:45 – 3:00 pm – SERV AUTOMOTIVE, HEATH MAYOR AND DAVID SPISAK, DISRUPTIVE GROWTH SOLUTIONS
3:00 – 3:05 pm – BREAK
3:05 – 3:30 – FRED BEANS, PRESIDENT, FRED BEANS AUTOMOTIVE GROUP – KEYNOTE SPEAKER (PM) – WITH GARRY HOUSE
3:30 – 4:00 pm – “THE NEW STANDARD FOR SERVICE SCHEDULING” PANEL DISCUSSION – DAVID BOICE, TEAM VELOCITY; ETHAN WOEHL, TONKIN FAMILY OF DEALERSHIPS; JENNIFER MOOR, TIER 10; JIM ROCHE, MODERATOR
4:00 – 4:05 pm – BREAK
4:10 – 4:25 pm – DAN DREWS, AUTO REMOTE DIRECT
4:25 – 4:40 pm – MARCUS AMAN, SHYFT AUTOMOTIVE
4:40 – 4:55 pm – SEAN HAMILTON, LOGIC FOUND
4:55 – 5:00 pm – BREAK
5:00 – 5:30 pm -“DRIVING A MODERN, LUXURIOUS CUSTOMER EXPERIENCE AT SCALE” PANEL DISCUSSION – VERONICA DUNFORD AND MIKE BERG, DEALERBUILT; ANDY WRIGHT, VINART AUTOMOTIVE GROUP; ROBERT KANE, MERCEDES BENZ OF MARIN; TULLY WILLIAMS, THE NIELLO COMPANY, MODERATOR
5:30 – 5:45 pm – BEST PRACTICE AWARDS VOTING AND PRESENTATION
5:45 – 6:00 pm – Future Announcements: FIXED OPS ROUNDTABLE # 9 – “JUMANJI!” (DECEMBER 3, 2020); FIXED OPS ROUNDTABLE # 10 – “REV IT UP!” (FEBRUARY 9, 10 and 11, 2021)
6:00 pm – Adjorn
