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Ted Ings and Tire Profiles Present: FIXED OPS ROUNDTABLE: The Tire Summit – Virtual Event

Friday, October 23, 2020, 9:00 AM Eastern

Complimentary General Admission

Join us for an interactive roundtable among industry peers, featuring an in-depth discussion of fixed ops strategies!

See the virtual event program from our last event (September 24, 2020): FixedOpsProgram.com

No Refunds on tickets or sponsorships – Tickets may be transferred to someone else.

The Agenda (All Times Eastern):

8:45 am – DOORS OPEN

9:00 am – EVENT BEGINS!

9:00 – 9:15 am – TED INGS, YOUR HOST; GENE GIRDLEY, EVENT PRODUCER; KARA DELAINE, HENSON BRAND DEALERSHIPS, CO-HOST; BEN PRICE, MASTER OF CEREMONIES; GLENN LUNDY, #RISEANDGRIND; DAVID BOYLE, TIRE PROFILES; JOE ST JOHN, AUTO FI;- ROUNDTABLE KICK-OFF

9:15 – 9:30 am -ROB LEARY, BG PRODUCTS

9:30 – 9:55 am – LIZA BORCHES, PRESIDENT AND CEO, CARTER MYERS AUTOMOTIVE – KEYNOTE SPEAKER (AM)

9:55 – 10:00 am -BREAK

10:00 – 10:30 am – KEYNOTE “WIN-WIN” PANEL DISCUSSION, SARAH VANTINE, SCOTT CLARK AUTO GROUP; SEANA CORSALE, CARTER MYERS AUTO GROUP; HEIDI WITHROW, GROUP 1 AUTOMOTIVE; ADAM ARENS, PATRIOT SUBARU – LIZA BORCHES, MODERATOR

10:30 – 11:00 am – “TIRES AND RETENTION” PANEL DISCUSSION – THOMAS DRUZYNSKI, WEST HERR AUTO GROUP; CHUCK KRAMER, FOUNDATION AUTOMOTIVE GROUP; ADAM PERLOW, ISLAND AUTO GROUP; TULLY WILLIAMS, THE NIELLO COMPANY; JAMES FREEL, CREST CADILLAC – DAVID BOYLE, TIRE PROFILES, MODERATOR

11:00 – 11:05 am – BREAK

11:05 – 11:20 am – LISSETTE GOLE, GOOGLE

11:20 – 11:50 pm – WARRANTY PROCESSING PANEL DISCUSSION – STEPHEN REITER, PRESIDENT, WARRANTY PROCESSING; SHON KINGREY, DIRECTOR OF FIXED OPERATIONS, STEP ONE AUTOMOTIVE GROUP; DAVE HENSON, WARRANTY MATTERS; SARAH VANTINE, SCOTT CLARK AUTO GROUP; THOMAS DRUZYNSKI, WEST HERR AUTO GROUP; ED ROBERTS, BOZARD FORD LINCOLN, MODERATOR

11:50 – 12:05 pm – BRANDON NIXON, UPDATE PROMISE AND RUBEN SERNA, ROCK HONDA

12:05- 12:10 pm – BREAK

12:10 – 12:25 pm – JOHN TRAVER, TRAVER CONNECT

12:25 – 12:40 pm – LES SILVER, DYNATRON SOFTWARE

12:40 – 12:55 pm – TECHNOLOGY AND TIRES: DAVID BOYLE, TIRE PROFILES AND JIM ROCHE

12:55 – 1:00 pm – BREAK

1:05 – 1: 35 pm- PERMASHIELD PANEL DISCUSSION – RUSS MANN, PERMASHIELD, MIKE VOGEL, FIXED OPS COACH ASMC; ED ROBERTS, BOZARD FORD LINCOLN; ADAM ARENS, PATRIOT SUBARU; DANNY JACOBS AND ERIN DUKE, DIVERSIFIED AUTO SOLUTIONS; KATIE MARES, MODERATOR

1:35 – 1:50 pm – KEN LOHR, BELLAVIA BLATT, PC

1:55- 2:00 pm – BREAK

2:00 – 2: 15 pm – KEVIN KULMA, FIXED OPS DIGITAL

2:15 – 2:45 pm – THE “TECHNOLOGY THAT WORKS” PANEL, MARK MICKENS, LITHIA MERCEDES-BENZ OF PARAMUS; RANDY BROBSTON, HALL AUTOMOTIVE; MICHELE SHELTON, THE NIELLO COMPANY; RUSTY REEVES, HENDRICK BMW; COREY ROBERTS, MATT BATEMAN, MYKAARMA – MODERATOR

2:45 – 3:00 pm – SERV AUTOMOTIVE, HEATH MAYOR AND DAVID SPISAK, DISRUPTIVE GROWTH SOLUTIONS

3:00 – 3:05 pm – BREAK

3:05 – 3:30 – FRED BEANS, PRESIDENT, FRED BEANS AUTOMOTIVE GROUP – KEYNOTE SPEAKER (PM) – WITH GARRY HOUSE

3:30 – 4:00 pm – “THE NEW STANDARD FOR SERVICE SCHEDULING” PANEL DISCUSSION – DAVID BOICE, TEAM VELOCITY; ETHAN WOEHL, TONKIN FAMILY OF DEALERSHIPS; JENNIFER MOOR, TIER 10; JIM ROCHE, MODERATOR

4:00 – 4:05 pm – BREAK

4:10 – 4:25 pm – DAN DREWS, AUTO REMOTE DIRECT

4:25 – 4:40 pm – MARCUS AMAN, SHYFT AUTOMOTIVE

4:40 – 4:55 pm – SEAN HAMILTON, LOGIC FOUND

4:55 – 5:00 pm – BREAK

5:00 – 5:30 pm -“DRIVING A MODERN, LUXURIOUS CUSTOMER EXPERIENCE AT SCALE” PANEL DISCUSSION – VERONICA DUNFORD AND MIKE BERG, DEALERBUILT; ANDY WRIGHT, VINART AUTOMOTIVE GROUP; ROBERT KANE, MERCEDES BENZ OF MARIN; TULLY WILLIAMS, THE NIELLO COMPANY, MODERATOR

5:30 – 5:45 pm – BEST PRACTICE AWARDS VOTING AND PRESENTATION

5:45 – 6:00 pm – Future Announcements: FIXED OPS ROUNDTABLE # 9 – “JUMANJI!” (DECEMBER 3, 2020); FIXED OPS ROUNDTABLE # 10 – “REV IT UP!” (FEBRUARY 9, 10 and 11, 2021)

6:00 pm – Adjorn

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Julie Branum

Julie Branum

Julie has a decade of experience in the car business and marketing specifically for manufacturer dealerships in the U.S. Utilizing best practices and her background in design, Julie believes in presenting and converting dealerships online visitors into high RO Service and Parts Department customers.

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