Fixed Ops Roundtable 2
Friday, September 20th
9 am – 4 pm
The Beverly Hilton
9876 Wilshire Blvd.
Beverly Hills, CA 90210
An interactive roundtable among industry peers, featuring an in-depth discussion of fixed ops strategies!
Hosted by Ted Ings & Center for Performance Improvement
Fixed Ops Roundtable 2 Agenda:
All participants will share one Fixed Ops Best Practice and will have several minutes to discuss with the group.
1. Leadership and Coaching
2. Employee/Technician Retention
3. Accessories
4. Technology
5. Parts
6. Service Drive
7. Technician Development
8. Customer Retention
9. Marketing
10. Workshop Efficiency
11. FixedOps Profit Centers
12. Follow-up Tools
13. Collision Center
14. Dealership Fixed Ops Analytics
15. Compensation
16. Social Media Marketing
EVENT-DAY:
– Luncheon
– Best Practices
– Awards Ceremony
– Meet and Greet Reception (evening of Sept 19th)
– Event-day Afternoon Reception (immediately following Roundtable on Sept 20th)
We had a great time at this amazing event!
