Privacy Policy

Fixed Ops Digital built the Fixed Ops Digital products as a commercial suite of products. This SERVICE is provided by Fixed Ops Digital and is intended for use as is.

This page is used to inform website visitors regarding our policies regarding the collection, use, and disclosure of Personal Information if anyone decided to use our Service. This website does not collect any Personal Information beyond what is requested in our contact form – First and Last Name, Business Name and email address.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at Fixed Ops Digital unless otherwise defined in this Privacy Policy.

Information Collection and Use
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Facebook User ID, Facebook managed pages, Google My Business credentials and other review site log-in credentials. The information that we request will be retained by us and used as described in this privacy policy.

Cookies
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device.

Should we decide to employ digital advertising strategies in order to grow our business, this website will employ cookies solely for the purpose of advertising targeting.

Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

PIXL
This site is being monitored by one or more third-party monitoring software(s), and may capture information about your visit that will help us improve the quality of our service. You may opt-out from the data that https://smart-pixl.com is collecting on your visit through a universal consumer options page located at https://smart-pixl.com/Unsub/unsub.html

SMS Terms & Conditions

End User Agreement

 

  1. Introduction – Please read these terms and conditions carefully as they create a legally binding contract

By enrolling or otherwise agreeing to receive text messages from or on behalf of the automotive dealer to which you have provided your phone number to (the “Dealer”), you expressly consent to receive non-marketing and marketing text messages from the Dealer and others texting on its behalf, including text messages made with an autodialer, at the telephone number(s) that you provide.  You may opt-out of these communications at any time, and consent to receive marketing text messages is not required to purchase any goods or services.  You also accept and agree to be bound by these SMS Terms and Conditions (the Agreement”), the Dealer’s Terms of Use, and any other applicable terms and agreements related to your use of the Dealer’s services.  You therefore agree that this Agreement creates a binding agreement between you, as the end user, the Dealer, and Fixed Ops Digital, LLC (“Fixed Ops Digital”). 

  1. Program Description 

Dealer and Fixed Ops Digital may use an automatic telephone dialing system (“autodialer”) to deliver Dealer text messages to you.  Dealer text messages are intended to provide you with information about upcoming appointments and other goods and services provided by the Dealer. 

  1. Cost 

Message and data rates may apply to each text message sent or received in connection with Dealer text messages, as provided in your mobile telephone service rate plan (please contact your mobile telephone carrier for pricing plans), in addition to any applicable roaming charges.  Dealer and Fixed Ops Digital do not impose a separate fee for sending Dealer text messages.

  1. Opting in to Receive Communications 

By voluntarily enrolling or otherwise providing your phone number to the Dealer’s website, you expressly consent and agree to receive recurring non-marketing and marketing text messages, alerts, offers, advertisements, phone calls, transactional communications, information, notifications, reminders, and other commercial communications via text message or phone call, by or on behalf of Dealer, at the phone number inputted and submitted to the Dealer’s website or provided to the Dealer (the “Communications”).  In order to opt in to receiving the Communications follow the instructions provided by the initial text message sent to you.  By opting in to receiving Communications or by otherwise providing your phone number to the Dealer, you warrant that you are 18 years of age or older.  You further warrant that you are the current subscriber or authorized user of the phone number you have provided.  You agree that you will not initiate messages to the phone number of any other person or entity without authorization.  If you change, forfeit, or deactivate the phone number you have provided to the Dealer, you agree to notify the Dealer and/or Fixed Ops Digital immediately.  Failure to do so constitutes a material breach of these Terms.

 

  1. Opting Out of Receiving Communications

To stop receiving Communications from the Dealer, text “STOP” in the text message communication initiated by the Dealer (the “Opt Out”).  You may Opt Out at any time.  After you Opt Out, you may receive additional communications confirming that your request has been received and processed, and you may continue to receive Communications for a short period while the Dealer processes your request(s).  You may re-enroll in receiving Communications at any time by voluntarily enrolling or otherwise providing your phone number to the Dealer and following the instructions provided by the Dealer.  

  1. Privacy Rights

Do you have a privacy policy? 

  1. Mandatory Dispute Resolution, Mediation, and Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS.  IT CONTAINS PROCEDURES FOR MANDATORY PRE-DISPUTE RESOLUTION, BINDING ARBITRATION, AND A CLASS ACTION WAIVER.

You, Dealer, and Fixed Ops Digital agree that any and all controversies, disputes, demands, counts, claims, or causes of action between you and the Dealer, or you and the Dealer and Fixed Ops Digital, or you and Fixed Ops Digital (“Dispute(s)”), shall be resolved through binding and confidential arbitration.  In addition, each party retains the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade secrets, patents, or other intellectual property rights. “Dispute” shall be interpreted broadly and shall also include all Disputes that arose before your entering into this Agreement and which arise after the termination of this agreement.

Notwithstanding the foregoing, issues related to the scope, validity, and/or enforceability of this arbitration agreement are for a court to decide.  

There is no judge or jury in arbitration and arbitration procedures are simpler and more limited than rules applicable in court. YOU ACKNOWLEDGE AND AGREE THAT, APART FROM THE NARROW EXCEPTIONS ABOVE, YOU ARE WAIVING YOUR RIGHTS TO SUE IN COURT, INCLUDING RIGHTS TO RECEIVE A TRIAL BY JURY OR TO PARTICIPATE AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION LAWSUIT, CLASS-WIDE ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE PROCEEDING.

THE ARBITRATOR MAY AWARD DECLARATORY OR INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL CLAIM. THE ARBITRATOR MAY NOT AWARD RELIEF FOR OR AGAINST ANYONE WHO IS NOT A PARTY TO THE ARBITRATION PROCEEDING. FURTHER, UNLESS AGREED TO BY ALL PARTIES INVOLVED, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING. IF A COURT DETERMINES THAT PUBLIC INJUNCTIVE RELIEF MAY NOT BE WAIVED AND ALL APPEALS FROM THAT DECISION HAVE BEEN EXHAUSTED (OR THE DECISION IS OTHERWISE FINAL), THEN THE PARTIES AGREE THAT THE PARTICULAR CLAIM FOR PUBLIC INJUNCTIVE RELIEF SHALL BE SEVERED AND STAYED PENDING ARBITRATION OF THE REMAINING CLAIMS. IF THIS SPECIFIC PARAGRAPH IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION (EXCEPT FOR THE JURY TRIAL WAIVER) SHALL BE NULL AND VOID.

Arbitration shall be subject to the Federal Arbitration Act and federal arbitration law, and shall be conducted by Judicial Arbitration Mediation Services, Inc. (“JAMS”) pursuant to the JAMS Streamlined Arbitration Rules & Procedures (the “JAMS Rules”) as modified by this arbitration agreement. The JAMS Rules, including instructions for bringing arbitration, are available on its website at www.jamsadr.com/rules-streamlined-arbitration. If JAMS is unable to administer a proceeding under this arbitration provision as written, the parties shall agree on a substitute arbitration organization. If the parties cannot agree, the parties shall mutually petition a court of appropriate jurisdiction to appoint an arbitration organization that will administer a proceeding under this arbitration provision as written and applying the selected arbitration organization’s consumer rules.

Arbitration costs will be split equally amongst the Parties.  Each side shall pay their own attorneys’ fees, costs, and arbitration fees unless the arbitrator finds, among other grounds, (1) that either the substance of a claim or the relief sought is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), or (2) the claim(s) at issue permit the prevailing party to be reimbursed its fees and litigation costs, and in such instances, the fees and costs awarded shall be determined by the arbitrator consistent with applicable law and with the JAMS Rules. The arbitrator may consider whether a party had previously offered full relief to the other party or whether the proceeding is part of multiple case filings.

The arbitration may be conducted by telephone, based on written submissions, or in person at a mutually agreed-upon location convenient for you. You agree to appear at an initial conference with the arbitrator and at any hearing, along with your counsel if you are represented.

As referenced above, this dispute resolution section shall be governed by the Federal Arbitration Act. It shall survive any termination or cancellation of this Agreement. 

YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND THE PARTIES ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY AND TO PARTICIPATE IN A CLASS ACTION TO THE MAXIMUM EXTENT PERMITTED BY LAW.